Question 1

Can you repair my existing electronic steering rack?

Accepted Answer

In many cases, an electronic steering rack can be assessed for repair. The correct route depends on the vehicle, rack label, symptoms and diagnostic information available.

Question 2

Do you supply replacement steering racks?

Accepted Answer

E&S Motors supplies selected electronic steering racks for compatible Audi and Porsche vehicles. Exact fitment is confirmed before a unit is supplied.

Question 3

What information should I send for a quote?

Accepted Answer

Send the vehicle model, year, registration, VIN and steering-rack part number if available. Photos of the rack label and any warning messages can also help with the assessment.

Question 4

Do you assist customers outside your local area?

Accepted Answer

E&S Motors provides mobile assistance across South Africa and can come to your location. Send your vehicle and rack details first so the correct next step can be confirmed.

Question 5

How long does a steering-rack repair take?

Accepted Answer

Timing depends on the rack, the fault and the assessment required. A more accurate timeframe can be confirmed after the vehicle and rack details have been reviewed.